Term & Conditions

WEBSITE TERMS OF USE

Effective Date:  2024-05-29.

These Terms of Use govern the use of the website  www.lolacharlescommunications.com (the “Website”), operated by   (“Company”), any links to other websites contained on the Website, other online resources accessible via the Website, and your purchase of any products offered for sale through the Website (“Products”).

By accessing and using the Website, you agree to these Terms of Use (aka, the “Terms”).

Company reserves the right, at any time, to modify, alter, or update these Terms of Use. Modifications become effective immediately on being posted on the Website. Your continued use of the Website after amendments are posted means that you acknowledge and accept the modified Terms of Use. Except as provided in this paragraph, these Terms of Use may not be amended.

The text below each section is aimed to give a plain English breakdown of what’s contained in each section. Please make sure you read the entire agreement, as all terms are legally binding, and the plain English wording is just a summary!

 

1. Price and Payment Terms. Pricing is subject to change without notice. Company reserves the right to limit quantities. Your total price for any Products purchased will be stated on your e-mailed purchase receipt. Payment must be received by Company prior to Company’s acceptance and fulfillment of an order. Prices are based on U.S. currency. Company reserves the right to decline the acceptance of any order, including, without limitation, if the listed price of the Product is a mistake and/or has been hacked. Orders are not binding on Company until accepted by Company.

Prices are subject to change.

 

2. Taxes. Applicable sales taxes may be added to the final price you pay for any Products unless you provide Company with a valid and correct tax exemption certificate. Some states require that their residents file a sales or use tax return for items purchased online. For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. In exchange for Company allowing you to use and access this Website and collecting and remitting taxes required on your purchases, you waive your right to claim that the tax collected on any purchase is incorrect, and you agree to hold Company and its related parties harmless for any harm or other damages you may incur as a result of any error by Company in calculating the taxes you owe for your purchases.

Sales tax is sometimes a necessary evil. Company is not currently required to remit sales tax for products in every state, but we’ll do our best to comply with all applicable laws. You should be aware of any sales or use tax obligations you might have.

 

3. Delivery and Ownership. Company will arrange for delivery of your purchased digital Products via email as soon as possible after payment is confirmed. 

 

All rights – including copyright and all other proprietary rights -- in the Products remain with Company, and delivery of a Product to you only grants you permission to you, individually, to use the Product, but this permission is not equal to a sale or any other grant of rights to the Product. See the Intellectual Property section below for further terms regarding Company’s rights to all Products.

Please note the delivery timeframe stated in this Section. Your rights to any Products are limited and do not include ownership or commercial use.

 

4. Support. Unless specifically stated in the description for any Product, Company does not provide support for any Products. Company makes best efforts to make sure Products are accurate and up to date but cannot make any guarantees.

Support not included unless specifically stated.

 

5. Product Description and Availability. Company may revise and discontinue Products at any time. Product availability is subject to change without notice. Company attempts to be accurate in its descriptions of Products. Company does not guarantee, however, that descriptions of Products or other content on this Website are accurate, complete, reliable, current or free from errors or omissions. Colors, patterns, sizes, and other visual features of Products might display differently depending on the device on which you view a Product. Images are shown for representational purposes only.

 

Product availability is subject to change. Products might look different from screen to screen.

 

6. Refund Policy. Due to the nature of digital Products, all sales are final and Company does not issue refunds. However, if you are dissatisfied with your purchase, and you submit a written statement to us at EMAIL showing that you have used/consumed the digital Product from beginning to end and include a reason why the digital Product was not satisfactory, Company will review and issue a refund accordingly.

 
  

This is our refund policy

 

7. Disclaimer of Warranties. Use of the Website and any Product is at your sole risk. The Website and Products are provided on an “as is” and “as available” basis, meaning Company makes no guarantees that they will meet any particular standards or requirements or be available at all times. To the fullest extent permitted by applicable law, Company makes no representations or warranties of any kind, express or implied, regarding any Products or your use or the results of the Website in terms of correctness, accuracy, reliability, or otherwise. Company will have no liability to you or anyone else for any interruptions, errors, computer viruses or other harmful components in the use of this Website. COMPANY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES WITH REGARD TO ALL PRODUCTS, THE WEBSITE, AND THE INFORMATION PROVIDED ON THE WEBSITE INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND LOSS OF DATA OR PROFIT ARISING OUT OF THE USE OR INABILITY TO USE A PRODUCT OR THE CONTENT OF THE WEBSITE. COMPANY DOES NOT WARRANT THAT ANY CONTENT OR INFORMATION ACCESSED THROUGH THE WEBSITE WILL BE UNINTERRUPTED, ERROR FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 Company makes no guarantees or warranties at all regarding the Website – including your ability to access the website or regarding any content on the website – or regarding any Products.

 

8. Disclaimer. The contents of the Website and/or any Products are not intended to, nor do they constitute legal, professional, tax, medical, or healthcare advice or diagnosis, and may not be used for such purposes. Company provides this Website for entertainment, informational, educational, and promotional purposes only. You may not rely on any information or opinions expressed on the Website for any other purpose. It is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the content on this Website. Under no circumstances will Company be liable for any loss or damage caused by your reliance on any content on this Website.  

This website is provided for entertainment, informational, educational, and promotional purposes only. You may not rely on it for any advice.

 

9. Limitation of Liability. UNDER NO CIRCUMSTANCES WILL COMPANY OR ANY OF ITS SUBSIDIARIES, AFFILIATES, MEMBERS, OFFICERS, AGENTS OR REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY UNFORESEEABLE OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR MONETARY LOSS RELATED TO ANY PRODUCTS, YOUR USE OF THE WEBSITE, THE INFORMATION CONTAINED IN IT, OR YOUR USE OF ANY PRODUCT, OR THE INABILITY TO USE THE WEBSITE OR PRODUCTS, REGARDLESS OF THE TYPE OF LAW UNDER WHICH THOSE DAMAGES ARISE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If, despite the previous sentence, liability is imposed upon Company, Company’s total liability to you or any third party will not exceed one hundred dollars ($100) or the total amount that you paid for any Products on the date your claim arose, whichever is greater. Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages. In those jurisdictions, Company’s liability is limited to the greatest extent permitted by law.

Company disclaims all liability in connection with the Website and all Products. If Company is found liable regardless of this disclaimer, the maximum we’ll be obligated to pay is $100 or the total amount you paid for any Products, whichever is greater.

 

10. Accounts. You may have the option to create an account to participate in certain features of the Website or purchase a Product. If you are under the age of 13, you are not permitted to register as a user or otherwise submit personal information to Company. If you create an account, you agree to provide and maintain true, accurate, current, and complete information about yourself in the registration process. You are prohibited from impersonating any person or entity or misrepresenting your identity and from using another person’s username, password, or other account information. You must promptly notify Company with any questions of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Website.

You might be able to create an account on the Website. If you do, all information you submit must be truthful and lawful.

 

11. Your Warranties. You warrant and represent that all content added to the Website by you or at the instruction of you or your agents or representatives -- including, without limitation, messages, text, illustrations, files, images, graphics, photographs, comments, sounds, music, videos, information, and/or other content (“User Content”) is free of third-party claims and does not infringe the rights of any third party. By adding or uploading User Content, you warrant and represent that you own or otherwise maintain all necessary rights in order to add or upload such User Content.

Basically, anything you upload through the Website (“User Content”) must be lawful, truthful, non-infringing, that kind of stuff.

 

12. User Content. To the extent forums, community/communities, or comments are present as part of the Website or any Product, you may create or come into contact with User Content. You -- and not Company -- are solely responsible for any User Content you post or upload to the Website or as part of any Product. Company is not responsible or liable for the contents of any User Content on the Website. User Content does not express the views of Company. Company has the right, but not the obligation, to monitor User Content, and Company does not guarantee that it will edit or delete User Content. Company reserves the right to reveal your identity (or whatever information Company knows about you) if a complaint or legal action arises from your behavior on or through the Website. Company does not claim ownership of the User Content on the Website.

You acknowledge that public forums offered on the Website, if any, are for public and not private communications. You are and will remain solely responsible for the content you post on these forums and the Website and for the consequences of submitting and posting content. You should be skeptical about information provided by others, and you acknowledge that the use of any content posted on the Website is at your own risk.

By posting or uploading User Content to this Website, you are granting Company permission to use the User Content in connection with the Website and/or Company’s promotional purposes. By submitting User Content, you also grant Company the right, but not the obligation, to use your biographical information, including, without limitation, your name and geographical location in connection with broadcast, print, online, or other use or publication of your User Content in connection with the Website or with Company. You waive any and all claims you may now or later have in any jurisdiction to so-called “moral rights” with respect to the User Content.

Company may discontinue operation of the Website, or your use of the Website, in either case entirely or partially, in its sole discretion. You have no right to maintain or access your User Content on the Website, and Company has no obligation to return your User Content or otherwise make it available to you.

User Content is content uploaded by Website or Product users in the context of comments, forums, communities, or other spaces where users might input or upload content for other Website users to see. Company isn’t responsible for the User Content in any way. Use common sense when relying on User Content and using public forums. You allow us to use any User Content you upload in connection with the Website and our promotional purposes.

 

13. Indemnification. You will indemnify and hold Company and its subsidiaries, affiliates, members, officers, agents, and representatives harmless from any claim, demand, liability, loss, damage, or cause of action, including reasonable attorneys’ fees and costs, due to or arising out of your breach of these Terms of Use or your use of any Products or of the Website. You will cooperate as fully as reasonably required in the defense of any claim. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will not settle any such matter without Company’s written consent.

If Company suffers damage or is on the receiving end of any claim, lawsuit, etc. in connection with your breach of these Terms of Use, or your use of any Products or the Website, you are financially responsible for all of that damage.

 

14. Compliance with Laws and Prohibited Uses. You assume all knowledge of applicable law and are responsible for complying with all such laws. You may not use the Website in any way that violates applicable state, federal, or international laws, regulations, or other government requirements.

You are prohibited from posting or transmitting through the Website:

a. material that violates or infringes on the rights of others, including, but not limited to, any copyright, trademark, patent, trade secret, moral right, or other intellectual property, personal, contractual, proprietary, or other right of Company or of any other person or entity;

b. material that impersonates another or is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, pornographic, lewd, filthy, excessively violent, harassing or otherwise objectionable (in Company’s determination);

c. material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation;

d. material that is an overt, unwelcome, or harassment-level advertisement for goods or services or a solicitation of funds (in Company’s determination);

e. material that includes personal information such as phone numbers, social security numbers, account numbers, addresses, or employer references;

f. material that contains a formula, instruction, or advice that could cause harm or injury;

g. material that, if used by Company, would cause Company to be liable or have legal obligation to a person or business;

h. material that could facilitate mail abuse or unsolicited email of any type (spam); or

i. material that could facilitate scraping, or systematic retrieval of data or other Website Content from this Website to create or compile a collection, compilation, database, or directory without Company’s express prior written permission.

Company reserves the right to refuse service to you for violation of this Section or any of these Terms of Use.

You absolutely, positively, cannot do the things in Section 14 in connection with your use of the Website.

 

15. Intellectual Property. Unless otherwise noted, all Products and content on the Website are subject to Company’s intellectual-property rights -- including copyrights and trademarks – or the rights of Company’s licensors. Subject to your compliance with these Terms of Use, Company grants you a non-exclusive, non-transferable, limited right to access, use and view this Website, Products you purchase, and the information on the Website, including, without limitation, all text, files, designs, graphics, drawings, illustrations, images, photographs, video, music and sounds, and/or other content and all trademarks, service marks and trade names used at this Website, and all such content as incorporated into any Products (all together referred to as the “Website Content”), solely for your own individual use. Despite the terms of the previous sentence, you may not, nor may you allow others to, directly or indirectly sell, license, rent, distribute, transfer, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, but not limited to: use of the Website Content on any other website or platform, or use or incorporation of the Website Content into a product for sale or commercial gain. Except as specifically provided in these Terms, Company does not grant you the right to use or reproduce the Website Content, and all intellectual-property rights in the Website not granted to you or mentioned specifically in these Terms are expressly reserved by Company.

For clarity, Company and/or its licensors (as the case may be) is and will remain the sole and exclusive owner of all intellectual property rights in each Product and all content incorporated into each Product, and including, but not limited to, all copyright, trademark, and other intellectual property rights. You do not acquire any ownership of any rights in any Products by virtue of purchasing a Product. Any sale, distribution, transfer, copying, or unauthorized use of any Product to a third party for that party’s use is strictly prohibited.

YOU MAY NOT USE THE WEBSITE CONTENT FOR ANY COMMERCIAL PURPOSE UNLESS SPECIFICALLY STATED.

All content on the Website and all Products are subject to Company’s intellectual property rights. (Or the rights of third parties that have licensed content to Company.) You do not acquire any rights to the Product (except for your individual right to use the Product) just by virtue of your purchase.

 

16. Submission of Information. Although Company may provide certain security in an effort to protect the electronic transmission of certain information through this Website, Company does not guarantee the security of any information transmitted to or from this Website, including to or from any third-party websites linked to this Website. Submission of any financial (e.g., credit card) or other information to this Website or to any third-party websites linked to this Website is entirely at your own risk and responsibility.

We do what we can, but we can’t guarantee the safety or security of your connection or of the Website.

 

17. Privacy Policy. Registration data, if any, and information you supply when you place an order for Products through this Website, including, without limitation, credit card and other personal information, and other personal information about you is subject to Company’s Privacy Policy ( www.lolacharlescommuniations.com/terms-policies). By using the Website, you consent to the collection and use of this information in accordance with that Privacy Policy.

We process personal and payment information according to our Privacy Policy.

 

18. Restrictions on Use by Minors . If you are under 13, you may use this Website only under the supervision of a parent or legal guardian. This Website is not intended or designed to attract children under the age of 13. Company does not collect personally identifiable information from any person Company actually knows is under the age of 13.

If you’re a minor, you may only use this website under parental supervision.

 

19. Denial of Access . Company, for any reason and at its sole discretion, may decide to deny anyone access to any part of the Website. By agreeing to these Terms of Use, you agree to immediately cease and desist from any attempt to access the Website after such a denial.

We can deny access to the Website to anyone for any reason.

 

20. Modifications and Interruption to Service . Company will make its best efforts to provide uninterrupted service to the Website, but you acknowledge and accept that Company does not guarantee continuous, uninterrupted, or secure access to the Website, and operation of the Website may be interfered with or adversely affected by numerous factors or circumstances outside of Company’s control..

We can’t guarantee uninterrupted access to the Website.

 

21. Third Parties and Third-Party Sites . The Website may include links to advertisements or other sites on the Internet that are owned, operated, and/or maintained by third parties. You acknowledge that Company is not responsible for the availability of, or the content located on or through, or the privacy practices of any third-party site. Company does not operate, control, or endorse the content found on these third-party websites. Your use of these third-party sites is at your own risk, and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Your use of those third-party sites is subject to the terms of use and privacy policies of each site. If a third-party links to the Website, it is not necessarily an indication of Company’s endorsement, adoption, authorization, sponsorship, or affiliation with that third party. Company makes no warranties or representations whatsoever with regard to any product or service provided or offered by any third party, and your reliance on representations and warranties provided by any vendor or third party is at your own risk. You assume sole responsibility for your use of third-party links. Company is not liable to you for any loss or damage of any sort incurred as a result of your dealings with any third-party or their website.

Any link to an outside website (or from an outside website to the Website) is not an indication of sponsorship, approval, or affiliation between Company and that other website. Outside websites have their own terms and privacy policies and Company makes no promises whatsoever regarding any linked websites.

 

22. Venue and Governing Jurisdiction... The Website is operated and provided in the State of  Illinois. As such, Company is subject to the laws of the State of  Illinois . Any legal issues arising from or related to your use of the Website or any Product will be construed in accordance with, and all questions with respect to such issues will be determined by, the laws of the State of  Illinois applicable to contracts entered into and performed within  Illinois. Any dispute arising out of or relating to these Terms of Use or your use of or visit to the Website must be brought in the state or federal court located in  Cook County, Illinois (or as close to that location as possible) as applicable. By using the Website, and thereby agreeing to these Terms of Use, you consent to personal jurisdiction and venue in the state and federal courts in or closest to  Cook County, Illinois with respect to all such disputes. Company makes no representation that the Website is appropriate, legal, or available for use in other locations. Accordingly, if you choose to use the Website, you agree to do so subject to the internal laws of the State of  Illinois .

Here are the state’s laws that apply to these Terms of Use and the location where any disputes must be raised.

 

23. Other Terms . If any provision of these Terms of Use is deemed by an appropriate court to be unlawful, void, or unenforceable for any reason, the other provisions (and any partially enforceable provision) will not be affected by that determination and will remain valid, binding, and enforceable to the maximum possible extent. These Terms of Use apply in addition to, and are not superseded by, any other written agreement between Company and you in relation to the Website or any Products. Company’s failure to insist on or enforce strict performance of any provision of these Terms of Use do not constitute a waiver of any provision or right in the future. The    Privacy Policy ( www.lolacharlescommuniations.com/terms-policies) is a binding part of these Terms of Use, and together with these Terms of Use constitute the entire agreement between Company and you with respect to your use of this Website. Any cause of action you may have with respect to your use of this Website or that is the subject of these Terms of Use must be commenced within one (1) year after the claim or cause of action arises. The headings and summaries in these Terms of Use are for reference and convenience only and do not affect the interpretation of these Terms of Use. The rights granted by you under these Terms of Use may not be terminated, revoked, or rescinded and are not subject to reversion.

Here are additional miscellaneous terms that apply to your use of the Website.

 

 



 

Privacy Policy

Effective Date:  2024-05-29 

PRIVACY POLICY

This Privacy Policy explains the privacy practices governing the types of information collected through the website ( www.lolacharlescommunications.com) (the “Site”) owned and operated by   (“Company”, “we,” “our” or “us”), our use of that information, and your privacy choices and rights.

This Privacy Policy applies to the information we collect from or about you from:

• Your use of the Site;

 • Your purchase of products available for purchase on the Site (“Products”); 

• Your signing up for a freebie and/or our email list through the Site (the “Email List”); and/or

• Your creation of an account through the Site, if/when we make that feature available.

You must read this Privacy Policy carefully because when you use the Site, you are consenting to the collection, processing, and retention of your information as described in this Privacy Policy. If you have questions about the Privacy Policy, you can contact us at  [email protected].

If you do not agree with any part of this Privacy Policy, you may not use the Site.

If you are in the European Economic Area and you use this site, you consent and permit to the transfer of your data from the European Economic Area to the United States only for purposes laid out in this Privacy Policy.

  1. Information We Collect

We collect information that falls into two categories: information you voluntarily provide, and information that your computer, mobile phone, tablet, or other device (all referred to as “Device”) or browser provides automatically.

A. Information You Voluntarily Provide.

When you interact with our Site, we, or our service providers (acting on our behalf), collect “Personal Information” -- information that relates to you as an identifiable individual -- that you intentionally and actively provide to us, such as your first and last name, address, email address, and when necessary, credit card or bank information. We collect this information when you:

• Purchase something from our store, as part of the buying and selling process;

• Make arrangements to return a Product you have purchased;

• Inquire about a Product or our Site;

• Create an account on our Site; or

• Sign up for an Email List or to receive our newsletter and/or advertisements.

B. Information About You That Is Provided Automatically

When you browse our Site, we also automatically receive your computer’s internet protocol (IP) address as well as other information that helps us learn about your browser and operating system (“Usage Information”). Usage Information includes your Device type, your unique Device identifier, your location, and the type of browser software and operating system you are using.

C. Cookies and Other Data Tools.

 We, and/or our third party service providers, use “cookies” (data files placed on a Device when it is used to visit our Site) and other identifiers to collect Usage Information, for security purposes, to enable you to use the Site, to collect information regarding your preferences, to allow you to share content via social media when you are logged in to a particular platform, to deliver relevant advertising to you, and to generally make the Site perform better. 

 For example, we use a tool called “Google Analytics” to collect information about visitors’ use of this Site. Google Analytics collects information such as how often users visit this Site, how users find the Site, and what pages they visit. We use the information we get from Google Analytics to improve this Site. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. To opt-out of Google Analytics, please use Google’s opt-out tool: https://tools.google.com/dlpage/gaoptout.  

 You can opt out of cookies, but if you do, some features of the Site may not work correctly. To learn how to reduce the number of cookies you receive or delete cookies that have already been installed in your browser’s cookie folder, you can check your browser’s help menu or other instructions related to your browser. (For example, Safari has a help article entitled “Manage cookies and website data in Safari on Mac,” and Firefox currently has a variety of optional security features, including blocking cross-site tracking cookies and sending websites a “Do Not Track” signal that you don’t want to be tracked.)  

 The Site also contains “web beacons” or clear GIFs, or similar technologies, which are small pieces of code placed on a web page or in an email, to monitor the behavior and collect data about the visitors viewing a web page or email. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. Web beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.). 

The Site will also feature social buttons from networks such as  Facebook, Instagram Pinterest. To do so we embed code that they provide. We do not control that code ourselves. In order to function, their buttons generally know if you’re logged in. We do not have any access to that information, nor can we control how those networks use it.

If you access the Site via a mobile app, we use additional identifiers, such as the advertising ID provided by Apple or Android, for similar purposes.

  1. How We Use Your Information

We use the Personal Information we collect about and from you:

  • To perform our responsibilities under a contract we have with you. For example:

  •  If you buy a Product through the Site, we will need to use your Personal Information to process your order and to enable delivery; 

  • If we need to exercise a right or perform an obligation under the Terms of Use (located at www.lolacharlescommunications.com/terms-policies); and

  • If you submit a support ticket or make an inquiry through the Site, we will need to use your Personal Information in order to respond.

  • When we have a legitimate interest to do so – in other words, when it supports and achieves the aims of the Company. For example:

  • To prevent fraud and protect the security of our Site;

  • To enforce our Terms of Use;

  • To communicate updates and improvements;

  • To develop and optimize our products and services;

  • To help us provide and operate the Site;

  • To advertise and market to you, which includes i) making offers and content made available to you based on your interests and usage of the Site and ii) analyzing the performance of the ads, offers and content on or originating from the Website, as well as your interaction with them; and

  • To comply with our legal obligations.

  • With your consent. For example:

    • We send marketing communications to you only if you consent to receive them; and

    • We do not share your Personal Information with third parties for their direct marketing purposes without your consent.

  • As otherwise required by applicable law. For example:

    • Protecting someone’s rights;

    • When necessary to perform a legal obligation or request from a governmental authority or similar body.

While we rely on your consent as a legal basis for collecting and processing your information, if you consent to a particular use of your information and you ultimately change your mind, you may withdraw your consent at any time by contacting us at  [email protected] or sending us physical mail at the address below.

If you no longer wish to receive email marketing communications, you may use the unsubscribe tool located at the bottom of that communication. If you withdraw your consent, we will not use your information going forward.

  1. How We May Share Your Information

A. Service Providers. We share your Personal Information with other service providers that we have engaged to perform business-related functions for us (“Service Providers”). This includes service providers that:

  • conduct research and analytics;

  • create content for Company;

  • provide customer, technical or operational support;

  • conduct or support marketing (such as email marketing platforms);

  • host the Site;

  • maintain databases;

  • send or support online advertising;

  •  confirm, process, or fulfill Product orders; and

  • otherwise support or help us provide the Site.

These Service Providers may use your Personal Information to help us perform necessary actions that support those activities.

 Our online store is hosted on  Kajabi, which provides us with an e-commerce platform to sell our products and services. If you choose to pay with a credit card to complete your purchase, then  Kajabi stores your credit card data. We do not have access to your full credit card information. You can read more about how  Kajabi uses your Personal Information here:    https://legal.kajabi.com/policies/privacy. 

B. Business Transfers. We will share your Personal Information if we are acquired or purchased by, or merge with, another company, or if we otherwise reorganize our business. However, if that happens, any acquirer of that information will be subject to the provisions of our commitments to you in this Privacy Policy!

C. Legal Disclosure. We may transfer and disclose information, including your Personal Information, to third parties to comply with a legal obligation or subpoena, when we believe in good faith that the law requires it, at the request of governmental authorities conducting an investigation, to verify or enforce our Terms of Use, Privacy Policy or other applicable policies, to respond to an emergency, or otherwise to protect the rights, property, safety, or security of the Site, third parties, visitors to the Site, or the public.

  1. Your Privacy Choices, Rights, and Access

A. In General.

You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, to delete information we have collected and maintained about you, or not to send you emails or other communications by:

  • sending us an email at  [email protected]; or

  • following the removal or unsubscribe instructions in the communication that you receive.

If you wish to verify, correct, or update any of your Personal Information collected through the Site, or request access to all information that we have collected and maintain about you, you may contact us at the email or address included in the Contact Us section below. In accordance with our routine record keeping, we may delete certain records that contain Personal Information that you have submitted through the Site. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups or other technology-related reasons.

B. For Individuals in the European Economic Area

If you are in the European Economic Area, you have certain rights related to the Personal Information we hold about you:

  • Access. You have the right to access the Personal Information we hold about you. If you wish to obtain a copy or description of the Personal Information we hold about you, please contact us using the contact details set out below. We may ask you to verify your identity and to provide further details about your request.

  • Accuracy/Rectification. We will do our best to ensure the Personal Information we retain about you is accurate. We may from time to time send you an email update to remind you to tell us about any updates or changes to your Personal Information. You have the right to request that any inaccurate Personal Information is corrected and any incomplete information is completed by contacting us using the contact details set out below.

  • Deletion/Erasure and Processing Restriction Requests. You have the right to request that we delete Personal Information that we hold about you. You also have the right to ask us to stop processing your Personal Information, subject to certain exceptions. If you would like us to erase or stop processing the Personal Information that we hold about you, please contact us using the contact details set out below.

  • Portability Requests. You have the right to request that we provide certain parts of your Personal Information to you or transmit it directly to another company that processes Personal Information. If you would like us to transfer your Personal Information, please contact us using the contact details set out below.

  • Withdrawing Your Consent to Receive Marketing Messages. You may ask us to stop using your Personal Information for advertising or marketing purposes at any time. If you wish to do this, please follow the removal instructions in any communication you receive or send us an email to  [email protected] with “UNSUBSCRIBE” in the subject line.

  • Damages. You may have the right to claim compensation for damages caused by our breach of any data protection laws.

In addition, if you are in the European Economic Area and you have any complaints about how we use your Personal Information, you have the right to lodge a complaint with the data protection authority in your country. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

For further information on each of the above-mentioned rights, including the circumstances in which they apply, see the Guidance  from the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.

The Site is governed by and operated in accordance with the laws of the United States. We make no representation that the Site is governed by or operated in accordance with the laws of any other nation. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. The laws of the United States may not protect the privacy of your information at the same level as provided by the laws of your country. We transfer and process Personal Information only as permitted under this Privacy Policy.

C. Rights of California Residents

California residents are entitled once a year, free of charge, to request and obtain a list of all third parties to whom their personally identifiable information was provided for their direct marketing purposes in the preceding calendar year (e.g., requests made in 2017 will receive information about 2016 sharing activities). Company does not disclose any user information to third parties for third party marketing purposes, so we are not required to comply with this law.  

The California Consumer Protection Act (or “CCPA”) has additional protections for California residents. Company will honor the request of any California resident that makes any of the following requests:

  • An inquiry as to what Personal Information Company has about the user and what Company does with that information;

  • A request to delete the user’s Personal Information; or

  • A request not to sell the user’s Personal Information.

  1. A Note on Links to Other Websites

The Site may contain links to other websites, maintained by third parties. These links are provided only as a convenience to you. Company has no control over, and is not responsible for any content, products or services offered by or found on third party sites, or their privacy policies or practices. Links to third party sites do not constitute Company’s assumption of liability for or sponsorship, endorsement or approval of these sites or the content contained on these sites. The information practices on those websites may be different from ours and are not covered by this Privacy Policy. Please consult the privacy notices on those websites to learn more about their practices.

  1. Children

We do not knowingly collect information from children under 13 years of age. If we learn that a child under the age of 13 has provided us with any Personal Information without first receiving their parent or guardian’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Site. We will then dispose of such Personal Information in accordance with this Privacy Policy. If you believe we may have any information from or about a child under the age of 13, please contact us at  [email protected].

  1. Storage of Your Information

We will generally store information associated with your account until it is no longer necessary to provide services to you, until you ask us to delete it, or until your account is deleted, whichever comes first; but there are some exceptions to this general rule. We will retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, process warranty claims, distribute important product information (such as recall information), enforce our agreements, and take other actions permitted by law.

You can request deletion of your Personal Information at any time by contacting us using the contact details set out below. Note: If you request that data we maintain about you be deleted or erased, no one (neither us nor you) will be able to recover that information later.

  1. Security: We Cannot Guarantee the Security of the Site

 As you can see, the Site uses an SSL (or "secure sockets layer") certificate, which provides secure, encrypted communications between a website and internet browser. We take seriously our obligation to safeguard the confidentiality, security, and integrity of personal information collected from our users. We limit access to your Personal Information to those who have a genuine business need to know it. You should be aware, however, that no system is completely secure from hackers and network failure and error, and we cannot guarantee the confidentiality, security and integrity of information maintained on our Site for that reason.

In other words, although we will use all reasonable efforts to safeguard the confidentiality of your Personal Information, we cannot guarantee that your information will always be secure.

Email is not a secure form of communication. Please do not send us your credit card number, social security number or other Personal Information via email.

We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

  1. Changes

We may update and post revisions to this Privacy Policy from time to time and will update the Effective Date when we do so. If our Privacy Policy changes in a way that significantly affects how we handle your Personal Information, we will not use the Personal Information we currently maintain without providing you notice or obtaining your consent, where appropriate. We encourage you to review this page for the latest information about our privacy practices.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at  [email protected] or write us at:

 

  1062 N. Milwaukee Avenue, Unit 3, Chicago, IL 60642